Welcome
to this week's edition of the Computer Kindergarten Newsletter.
Today is Sunday, October 11, 2009
October
is National Breast Cancer Awareness Month.
Please have a mammogram or take someone you love to have one.
In this Issue:
Special Feature: Cell Phone Scams
and How to Avoid Them
Tips & Tricks: Alphabetize the
Start Menu
This Week's Topic: Adjust Vista
Display for Better Performance
Question: Rename Multiple Files
Websites of Interest: Columbus Day;
October is National Breast Cancer Awareness Month; Redwoods; The Heart
Information Center
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Special Feature: Cell Phone Scams
and How to Avoid Them
The
following article is from scambusters.org
Cell
phones have changed our lives, but so have cell phone scams...
This
clever technology that keeps us constantly in touch with friends, relatives and
even the Internet may be a boon, but it has also opened up more of the airwaves
to crooks and snoopers. In some cases, further technological advances have made
it tougher for certain cell phone scams to work, but elsewhere the crooks are
having a field day.
In
this Scambusters issue, we identify 10 of the most
common cell phone scams and the action you can take to avoid or reduce the risk
of them.
1.
Subscriber fraud
Subscriber
fraud is simply an offshoot of identity theft. It is far and away the biggest
cell phone scam, costing the industry an estimated $150m a year and causing
untold anguish to the victims.
How
it works: Someone steals your personal details and opens a cell phone account
in your name, racking up huge bills that may land in your mailbox.
Action:
Take all possible steps to protect yourself against identity theft.
2.
Stolen or lost phones
An
estimated three million cell phones are stolen or lost in the US every year! In
the wrong hands they can be used to make unauthorized calls -- one recent
victim faced a $26,000 bill.
Alternatively,
they can be mined for any personal and contact details stored on them. In other
words, loss of your phone can be just a prelude for costly identity theft.
Action:
Look after your cell phone as carefully as you care for your wallet. If you
must use it to store confidential information, use password protection.
3.
Cloning
Crooks
use scanners to read your cell phone identity, including the number and its
unique serial number. Then they program another phone with the same details and
make calls at your expense.
Action:
This is one area where the crime fighters have made progress, with new
technology that makes it more difficult to scan for the number. There's nothing
more you can do other than keep a close eye on your bill.
4.
Eavesdropping
Cell
phone scam merchants may find it more difficult to scan for your phone ID but
they can do potentially much more dangerous things -- like listening in to your
calls and downloading your phone usage records. They can even track your phone
to know where you are or where you have been at a particular time.
One
piece of perfectly legal software can be secretly installed on someone else's
cell phone, then the crook can dial in and snoop. They
can listen to your phone calls, download copies of text messages and numbers
dialed, or even just silently activate the phone and use its microphone to
monitor any nearby sounds or conversations.
And
people who use Bluetooth short-range radio to connect a hands-free headset to
their cell phone can be targeted by nearby scammers using Bluetooth to
eavesdrop.
Action:
If you do not let your phone out of your sight and always password
protect it, people can't install software on it. But, to be on the safe
side, always switch the phone fully off so it can't be activated when
confidentiality could be compromised.
Bluetooth
users should un-select the "discoverable" option on their devices.
5.
Ringtone cell phone scams
Apart
from driving nearby people crazy with their awful sounds, users of downloaded
ringtones could be exposing themselves to a couple of potentially costly cell
phone scams.
Some
tones -- usually free ones or those exchanged via peer-to-peer software -- have
been hacked by scammers and can install a virus that either damages the phone
or steals confidential information.
Second,
you may get a text message inviting you to download a ringtone by returning
another message or calling a 1-800 number. But when you do this, you may incur
a hefty charge and/or unwittingly sign up for a monthly charge for services you
don't want.
Action:
Get your tones only from established, reputable companies. And don't return
messages or calls from people or organizations you don't know.
6.
Bogus text messages
There
are numerous variations of this cell phone scam but the bottom line is that you
receive an unsolicited text message (which you may have to pay for!) which
prompts you take some sort of action you'll later regret.
Most
common is what seems to be a message from your bank (this may also arrive as an
automated voicemail) saying your account has been suspended and asking you to
call a 1-800 number where your account number, PIN and other details may be
requested. In reality, your identity is being stolen.
Another
variation is a "pump and dump" ruse, where you receive a tip urging
you to buy stock in a particular company. If enough people fall for it, the
share price goes up and the scammers offload their previously worthless stock
for a profit.
Action:
If you get any message supposedly from your bank, call them on their normal
number to check it out. And never buy stock on the basis of a single tip --
from any source.
7.
The old switcheroo
You
get a call from what seems to be your cell phone company offering you what they
claim is a better deal than your present one, or maybe even telling you your
current deal is coming to an end and that you must switch.
In
reality, it is a competitor, another phone store, trying to switch you over to
one of their packages, which may or may not be better than your current one.
But since they're trying to deceive you, assume it's
better not to do business with them.
Action:
Ask the caller to give you some info about your current phone usage. If they
cannot tell you when you made your last call or sent an SMS message, they are
not who they say they are.
8.
Catches in the small print
Sometimes
you find what seems to be a really sweet cell phone rental deal. You do not
find out you have been ripped off until the bill arrives, showing all sorts of
additional charges you did not know about.
In
one travel scam case we reported previously, renters of temporary cell phones
were taken in by a money-back deal, offering a refund of the rental fee when
the phone was returned. But the credit card they provided was used to levy
exorbitant charges for the calls themselves.
Usually
these deals are perfectly legitimate and the sting is hidden away in the small
print of the Terms & Conditions.
Action:
Read the Terms & Conditions!
9.
Vote with your phone
During
the recent presidential election, people received text or recorded messages
offering them the chance to cast their vote by phone, simply by pressing a key
for each of the candidates.
Turned
out this was a trick targeted at voters of one political persuasion or another,
to stop victims from actually casting their vote for real.
Action:
You cannot vote this way.
10.
Beware of these hoaxes
Finally,
there are a couple of hoaxes related to cell phone scams to look out for:
*
An email that warns against taking a call from a bogus engineer who asks you to
key in 90# for a test of your cell phone. The message claims the caller can
then use a scanner to collect ID numbers for cloning or to collect other
confidential information. It's an urban legend and untrue.
*
You get a message warning you that cell phone companies will soon be releasing
all mobile numbers to telemarketers and that to avoid them you must add your
number to the "do not call" registry.
Sometimes,
this is just a bit of mischief; other times they ask you to call a bogus number
for which you will be charged an excessive fee.
Fact
is, cell phone numbers are not publicly available for
marketing in this way.
OK,
we said '10' but number 10 wasn't really a scam, was it?
So,
let's just add one more cell phone scam that applies to almost anything you
want to buy -- the Too Good to Be True deal. You know the sort of thing -- the
cell phone of your dreams, with all the latest gadgetry and doo-hickeys at an
unbelievably low price. It is almost always a scam.
Action:
Don't even think about it...
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Tips & Tricks: Alphabetize the Start
Menu
Question: I have added so many programs to my
computer that it makes it difficult to find what I am looking for in the Start
menu. Can you give the steps to put
them in alphabetical order?
Answer:
Click
the Start button and point to Programs or All Programs (depending on your
version of Windows). Point to any program in the programs list and right click
on it. From the resulting menu, left click Sort by Name. All your programs
should now be listed alphabetically.
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Today's Topic: Adjust Vista
Display for Better Performance
Windows
Vista can be slow at times. One of
the reasons for the sluggish pace is the visual effects. If you are not so concerned with the
appearance, and just want a little more speed, you can turn off these visual
effects. Here are the steps to do so:
First,
save the settings that you have now.
Do this just in case you do not like the new appearance; you can go back
to the way things were before your changes. Right click a blank spot on the
desktop. Left click
Personalize. Click the Theme link.
This
opens the Theme Settings dialog box. Click the Save As button. The Save As
window opens, type a name for your saved them and click the Save button. You may want to save to the Desktop so
the old theme is easy to find if you need it again.
Close
the Theme Settings dialog box and the Personalize Appearance and Sounds dialog
box.
Click
the Start Orb. Right click
Computer. Left click
Properties. Click Windows
Experience Index.
In
the Tasks area, click Adjust Visual Effects. Windows may ask for your permission to
continue, click the Continue button.
The
Performance Options window opens.
Click the circle to the left of Adjust for Best Performance. Click the OK button.
Windows
will take a moment or two to process the new setting. When it is done, you will see a
difference in the way the screen looks, but you should also notice a quicker
response to your commands.
If
you do not like the new look, you can go back to your old settings. Here are the steps:
Right
click a blank spot on the desktop.
Left click Personalize.
Click the Theme link. This
opens the Theme Settings dialog box.
Under
Theme, click the small drop down arrow.
Click to choose your original theme, and then click the OK button. You
may need to restart the computer for the changes to take effect; Windows will
let you know if you do.
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Question: Rename Multiple
Files
I
have about fifty picture files from my granddaughter’s wedding. They have names consisting of seemingly
random letters and numbers. Can I
change the names on all to say Wedding, without having to do one at a time?
Answer:
Yes,
you can. You can select all of the
files and rename them. The result
will be files named wedding (1), wedding (2), wedding (3) and so on. Here are the steps:
Select
the files you wish to rename. To do
so, click the first file. Hold down
the Shift key and click the last file.
This will select all of the files.
Right
click the first file. A menu will
appear; left click Rename. Type the
name you would like to use.
Press
Enter.
Windows
may take a moment to process your command, depending on how many files you have
chosen. When it is complete, all
files will have the same name and be consecutively numbered.
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Websites of Interest:
Columbus Day
Visit
these websites to learn the history of the voyage, the ships, the crew,
navigation, and more. http://en.wikipedia.org/wiki/Christopher_Columbus
http://www.columbusnavigation.com/
For
the children, learn all about Christopher Columbus, his ships and voyages at
this fun and informative website.
http://www.kidsdomain.com/holiday/columbusday.html
October
is National Breast Cancer Awareness Month
Visit
these websites for breast cancer information, facts, statistics, symptoms and
treatments, early detection, mammography screenings, and much more.
http://www.nationalbreastcancer.org/
http://tinyurl.com/l65of
Redwoods
Take
a look at some astounding pictures of the redwoods of the Pacific coast.
http://ngm.nationalgeographic.com/redwoods/redwoods
The
Heart Information Center
From
the Texas Heart Institute, this site provides educational information relating
to the prevention, diagnosis, and treatment of cardiovascular disease.
http://www.texasheartinstitute.org/HIC/his.cfm